How to set a learner's access level

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To edit a learner’s access level, follow these steps:

1. Click on the Learners tab.

2. Search for the learner whose access level you want to change or find them in the list.

3. Click Edit.

Click learners find the learner click edit

4. Click the Learner type dropdown and select the relevant type.

5. Click Save changes.

Select learner type andclick save changes

The access level for this user have been updated.

There are three levels of access level in JumpLMS:


Learner level access

This level of access has no editing rights but it will allow you to:

  • Play the active courses that you’ve been enrolled on
  • View your progress reports
  • View the course catalogue (if permission has been given by an administrator)

Group administrator access

This level of access will allow you to:

  • Edit and manage the courses assigned to the groups that you manage
  • View all learners’ progress reports and group assigned course reports
  • Manage learners
  • Create and manage groups

Portal administrator access

This is the highest level of access and will allow you to:

  • Create, edit and manage all courses
  • View all learners’ progress reports and all course reports
  • Create and manage course categories
  • Add, remove and manage learners
  • Create and manage groups
  • Create and manage certificates
  • Create and manage automatic notifications
  • Manage gamification settings
  • Manage subscription
  • Edit and manage customisation of the portal
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